PLUG N PLAY BIOSCIENCES PVT LTD strongly emphasizes the highest standards for secure transactions and safeguarding of your Personal Information and its confidentiality. Kindly peruse the following statement to familiarize yourself with our practices regarding the collection and dissemination of information.

Note: Our privacy policy may be altered at any time without prior notice. To stay informed about any changes, please review this policy periodically.

PLUG N PLAY BIOSCIENCES is dedicated to preserving and protecting your privacy.

This Privacy Policy delineates the categories of personal information collected on the My Camia website, the mutual benefits derived from such information, its utilization, and the parties with whom it may be shared. Furthermore, it elucidates the measures taken to ensure the security of this information, along with your ability to access, modify, or delete your personal information at any time. Additionally, it provides details on how you can object to the processing of your personal information or the receipt of communications pertaining to our products and services.

By simply utilizing the website, you explicitly consent to our utilization and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, kindly refrain from using or accessing our Site. This Privacy Policy is incorporated into and subject to the Terms and Conditions.

Terms and Conditions:

  1. Collection Of Personally Identifiable Information (PII) And Other Information

Plug N Play Biosciences confines itself to collecting information solely to ensure accurate service. The information we collect is primarily fundamental and necessary for completing a purchase or facilitating a refund. Examples of customer information that may be gathered include your name, address, telephone number, date of birth, email address, descriptions of requested or purchased items, language preference, the IP address and operating system of your computer, as well as the browser type and version you are using.

We will not sell, distribute, or lease your personal information to third parties.

We may automatically track specific information about you based on your activities on our site. This information aids in internal research on the demographics, interests, and behavior of our users, enabling us to better understand, protect, and serve them. The data is compiled and analyzed in an aggregated manner. It may include the URL you arrived from (whether it is on our site or not), the URL you proceed to next (whether it is on our site or not), your computer's browser details, and your IP address.

Credit Card, Debit Card, and Banking Information

Plug N Play Biosciences does not collect or retain Credit Card, Debit Card, or any banking information, as it is directly transmitted through the payment gateway provider to the payment network or bank.

  1. Registration

To take advantage of certain site features, registration and creation of a free member account are required. An online registration form may necessitate the provision of details such as your name, email address, and a password.

Your password is a vital component of our security system. Hence, it is your responsibility to safeguard it. Do not share your password with any third parties. If your password has been compromised for any reason, please change it immediately.

  1. Technologies Enabling Personalized Experience on My Camia

We employ various technologies to gather information pertaining to your visit to our website, such as the Uniform Resource Locator (URL) that directed you to our site, Internet Protocol (IP) address, browser type, browser language, and the date and time of your request. These technologies enable us to enhance and personalize your experience on our website. For instance, we may collect the IP address of your computer or device, which indicates your geographic region for statistical purposes. In some cases, we may combine these technologies with the personally identifiable information you provide on the website. These technologies may provide various information, including whether you have previously visited My CAMIA, and they may also enable you to save preferences. Each technology is explained below.

Web Beacons and Tracking Links

Web Beacons, also known as clear gifs and pixel tags, tracking links, or similar technologies, consist of a few lines of code embedded on our website pages. They are often used in conjunction with Cookies and may not be visible to website users. Web Beacons may transmit information to third parties, including our service providers, and may be utilized to track customer response to specific advertisements, optimize interactive advertising, and improve customer support and usability. If you decline our Cookies (refer to the Cookie section below), you may prevent Web Beacons from transmitting information about you, potentially limiting your access to certain website features.


On specific website pages, we employ data collection devices such as "cookies" to analyze the flow of our web pages, measure the effectiveness of promotions, and enhance trust and security. "Cookies" are small files placed on your hard drive that assist us in delivering our services. Certain features are only available through the use of cookies. Additionally, cookies enable you to enter your password less frequently during a session and allow us to provide targeted information based on your interests. Most cookies are classified as "session cookies," which means they are automatically deleted from your hard drive at the end of a session. You have the option to decline our cookies if your browser settings allow it. However, in such cases, certain features on the website may be unavailable, and you may need to re-enter your password more frequently during a session.

  1. Utilization of Your Personal Information, Demographic, and Profile Data

We employ personal information to fulfill the services you request. In the event that we utilize your personal information for marketing purposes, we will provide you with the option to opt out of such uses. Your personal information is utilized for dispute resolution, problem troubleshooting, promoting a secure service, collecting payments, assessing consumer interest in our products and services, informing you about online and offline offers, products, services, and updates, personalizing your experience, detecting and safeguarding against errors, fraud, and other unlawful activities, enforcing our terms and conditions, and as otherwise communicated to you during the data collection process.

As part of our ongoing efforts to enhance our product and service offerings, we gather and analyze demographic and profile data pertaining to user activity on our website.

We utilize your IP address for diagnostic purposes to address any server issues and manage our website. Additionally, your IP address aids in user identification and the collection of general demographic information.

Periodically, we may request your participation in optional online surveys. These surveys may require you to provide contact information and demographic details such as zip code, age, or income level. The data collected through these surveys is utilized to personalize your experience on our site, offering content that aligns with your interests and displaying information according to your preferences.

  1. Mutual Benefits from Personal Information

Marketing Emails

If you provide us with your email address, we may send you emails containing newsletters, surveys, product and event information, cosmetics tips, or promotions. If you no longer wish to receive these emails, you can unsubscribe by clicking the 'Unsubscribe' link in the email or update your preferences in the 'Profile' section for registered users.

Text Messages

If you have provided your mobile phone number, you may receive text message/SMS alerts with product and event information, cosmetics tips, or promotions. Please note that we will not send unsolicited text messages. My CAMIA does not charge any fees for receiving text messages, but your mobile service provider may apply charges for sending and/or receiving text messages and airtime, along with any other standard rates.

Telephone Calls

If you have provided your mobile phone number or landline number, you may receive phone calls with product and event information, cosmetics tips, or promotions.

Communications to Serve You

If you have provided us with your contact information, we may send you service-related announcements via email, letters, or other means. These communications may include confirmation of registration, responses to your inquiries, or customer service updates. Such communications are necessary to provide you with effective service and maintain a high level of customer support.

Customized Service

We may use the personal information you have provided to offer customized services and enhance your website experience. For example, we may recommend products tailored to your interests. Customized information may be conveyed through emails, text messages/SMS, or phone calls.

Special Events, Questionnaires, and Surveys

Occasionally, My CAMIA may organize special events, questionnaires, or surveys. These may have specific rules regarding the processing of personal information, which we recommend reviewing before participating. For events without specific rules, the handling of personal information follows this Privacy Policy and its stated purposes.


If you submit personal information, such as a resume, for employment purposes, we will treat it confidentially and only use it to consider you for current and future employment opportunities. We may also contact you regarding employment with us or our affiliates. Your information will be retained for potential future recruitment unless you inform us otherwise.

An "Affiliate" refers to a person or entity that is directly or indirectly controlled by, controls, or shares common control with our company, either directly or through intermediaries.

Advertisements on MY CAMIA

We engage third-party advertising companies to display ads when you visit our website. These companies may utilize information (excluding your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about products and services that may be of interest to you. We assume no responsibility for your visits to such external websites and the information you provide on those sites.

Links to Other Sites

Occasionally, we may provide links to third-party websites. These links will redirect you away from our portal. We do not have control over the privacy practices or content of these linked sites, including any changes or updates made to them. We are not responsible for any webcasting or transmission received from these linked sites. We offer these links for convenience purposes only and do not endorse the linked sites or their use or content.

Sharing of Personal Information

We may share personal information with our corporate entities and affiliates who will handle the information in accordance with this policy. This includes using the information to detect and prevent identity theft, fraud, and other potentially illegal activities, as well as to correlate related accounts and facilitate joint or co-branded services. If you object to such sharing, please refrain from providing us with any information.

We may also engage other companies and individuals to perform functions on our behalf, such as webstore management, order processing, courier services, data analysis, customer support, email services, web hosting, and fulfillment services. These third parties may have access to personal information necessary to carry out their functions but are not permitted to use it for any other purpose than on our behalf and in accordance with this Privacy Policy.

Additionally, you may have the option to consent to sharing your information with third parties, such as event or promotion co-sponsors. If you provide consent, your information may be used by these third parties for their own purposes in accordance with their own policies.

We may disclose personal information if required by law or in good faith belief that such disclosure is reasonably necessary to comply with court orders or other legal processes. This may include disclosure to law enforcement agencies, third-party rights owners, or others in order to enforce our Terms or Privacy Policy, respond to claims of third-party rights infringement, or protect the rights, property, or safety of our users or the general public.

Business Transfer

In the event that we (or our assets) plan to merge with or be acquired by another business entity, we and our affiliates may share/sell some or all of your personal information with that entity. If such a transaction occurs, the other business entity (or the new combined entity) will be required to adhere to this privacy policy regarding your personal information.

Security Precautions

We have implemented reasonable measures to safeguard the personal information in our databases, including measures to prevent unauthorized access and maintain its accuracy and appropriate use. Furthermore, data transmitted in association with our online store is encrypted and secured by SSL, conforming to international standard IS/ISO/IEC 27001. However, we cannot guarantee the absolute security of your information. Do our retention agencies have an IS/ISO/IEC 27001 certificate?

Transfer of Data to Other Countries

MY CAMIA, our affiliates, and third parties receiving your personal information will be located in India and are obligated to comply with the privacy representations stated in this Privacy Policy and applicable laws of India. In the event of data transfer to any other country, the legal protections governing personal information in that country will apply.


We provide users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, as well as from us in general, after setting up an account. If you wish toremove your contact information from all My CAMIA lists and newsletters, please visit:

Policy Change

Our Privacy Policy may change periodically. We will not reduce your rights under this Privacy Policy without your explicit consent. Any changes to the privacy policy will be posted on this page, and significant changes will be accompanied by a prominent notice, including email notification for certain services. We will also keep prior versions of the Privacy Policy available for review in an archive.

Your Comments

We value your feedback. If you have any questions or comments about our privacy policies, please feel free to reach out to us by writing to

Our Rights

We reserve the right to electronically monitor areas of the portal and disclose any content, records, or electronic communication (i) to comply with any applicable law, regulation, or government request, (ii) if the disclosure is necessary or appropriate to operate the portal, or (iii) to protect our rights or property, as well as the rights of users, sponsors, providers, licensors, merchants, or service providers. We are not responsible for screening, editing, or monitoring user-generated content. If notified of potentially infringing, defamatory, damaging, illegal, or offensive content, we may investigate and decide, at our sole discretion, whether to remove or request the removal of such content from the portal. We may terminate or suspend your access to all or part of the site without notice if we believe, in our sole discretion, that your conduct violates any applicable law or is harmful to the interests of another user, third-party provider, merchant, sponsor, licensor, service provider, or us. As customer service is important to us, we reserve the right to refuse to sell products to you if it reasonably appears that you intend to resell them. Additionally, we reserve the right to limit the quantities of items purchased by each customer.


The My CAMIA website is not intended for individuals under the age of 18, and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse My CAMIA, but please refrain from providing any personal information to us, such as during the registration process. If we become aware that we have inadvertently collected personal information from a visitor under the age of 18, we will promptly delete the information from our records.

Your Consent

By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy. This includes your consent for sharing your information as outlined in this privacy policy.

If you believe that any information, we hold about you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any inaccuracies found.


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